1. Eligibility for Returns
- Items can be returned within 10 days from the date of delivery if they are unused, in original packaging, and in the same condition as received.
2. Non-Returnable Items
- Perishable goods, personalized products, and items marked as non-returnable are excluded.
3. Return Process
- Step 1: Contact our customer service team with your order number and reason for return.
- Step 2: You will receive a Return Merchandise Authorization (RMA) and further instructions.
- Step 3: Once we receive and inspect the item, we will process a refund or exchange.
4. Refunds
Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.